Careers

Job Brief

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

• Effectively manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritise, and manage time effectively
• High school degree

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

We are looking for a talented Web Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior user interface design skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional designs.

Responsibilities

• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Establish and promote design guidelines, best practices and standards

Requirements

• Proven Web Design experience
• Demonstrable graphic design skills with a strong portfolio
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
• Proficiency in Photoshop, Illustrator, or other visual design and wire-framing tools
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping
• Excellent visual design skills with sensitivity to user-system interaction
• Ability to solve problems creatively and effectively
• Up-to-date with the latest Web trends, techniques, and technologies
• BS/MS in Human-Computer Interaction, Interaction Design, or a Visual Arts subject
• Experience working in an Agile/Scrum development process

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

We are looking for an outstanding Web Developer to be responsible for the coding, innovative design and layout of our website. You will build our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.

Responsibilities

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

Requirements

• Proven working experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with at least one of the following programming languages: PHP, Python, Javascript or Ruby on Rails
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimisation process
• Aggressive problem diagnosis and creative problem solving skills
• Strong organisational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• BS in computer science or a related field

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

We are looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Responsibilities

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach potential customers through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyse the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements

• Proven working experience as a sales representative
• Excellent knowledge of MS Office
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritising, time management and organisational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• BS/BA degree or equivalent

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

As an Administrative Assistant you will be responsible for providing administrative support to ensure efficient operation of the office. You will support managers and employees through a variety of tasks related to organization and communication. You will communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors

Requirements

• Proven admin or assistant experience
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritise work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organisational and planning skills
• Proficiency in MS Office

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

We are looking for a zealous Marketing Assistant to support the Marketing department of our company in its primary and administrative duties. You will assist in organizing campaigns and developing marketing strategies.

Your work will be a critical factor for the smooth operation of the department and the attainment of its goals, as well as for the long term growth of the company.

Responsibilities

• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Support marketing executives in organizing various projects
• Conduct market research and analyze consumer rating reports/ questionnaires
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
• Update spreadsheets, databases and inventories with statistical, financial and non-financial information
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
• Prepare and deliver promotional presentations
• Compose and post online content on the company’s website and social media accounts
• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
• Communicate directly with clients and encourage trusting relationships

Requirements

• Proven experience as a marketing assistant
• Good understanding of office management and marketing principles
• Demonstrable ability to multi-task and adhere to deadlines
• Well-organized with a customer-oriented approach
• Good knowledge of market research techniques and databases
• Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)
• Exquisite communication and people skills
• High School diploma; BS in Marketing, Business or relevant field is a strong advantage

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now

Job Brief

We are looking for an ambitious and energetic Business Development Manager to coordinate and facilitate the expansion of our clientele. You will be the front of the company and will have the experience and dedication to create and apply an effective sales strategy and pass your knowledge to colleagues.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements

• Proven working experience as a business development manager /sales executive or a relevant role
• Proven sales track record
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Excellent communication and people skills
• Demonstrable experience in deal with high-level negotiations
• Experience in customer support
• Excellent time management and planning skills
• BS/BA in business administration, sales or relevant field

If you feel you may be a good fit, please email your resume. We look forward to getting to know you.

Apply Now