Improve Patient Communication with NKP Medical's Live Chat Services.

Convert More Website Visitors into Qualified Leads

NKP Chat increases your conversion rate by engaging the visitors that are not quite ready to fill out a “Contact Us” form. Our clients see a significant increase in leads using NKP Chat on their websites. Giving people the ability to chat in real time to a trained specialist will ensure that you are maximizing your opportunities to bring more new patients into your practice, 24 hours a day 7 days a week.

24/7 Response

Our trained chat specialists will respond to your incoming chats within seconds no matter what time it is. 80% of chats happen between the hours of 5pm and 10pm; most likely when your practice is closed. You will not have to allocate any internal resources to answer chats. Since we do the talking for you, you will not lose any leads if you don’t have someone in the office who can respond immediately.

Qualified Leads

Our goal is to bring you qualified leads through chat. Our specialists will answer questions and gather information such as name, phone number, email, and procedure(s) of interest. They will then send them to you directly through our lead management portal along with any relevant notes. You will also be notified through email.

Lead Management Portal

You will have access to a lead management portal so you can keep track of all your leads that come in through chat. This makes it easy to follow up and track which leads turn into patients.

Customize Your Message

You can customize what our chat agents say and how they answer questions. You can provide scripted answers to common questions, give guidelines on what you do not want us answering for you, and give us specific qualification questions for us to ask during the conversation.

Only Pay For What You Get

There is no commitment or monthly charge for NKP Chat. You only pay for the qualified leads that are captured every month. There is no risk in seeing how many more patients you can get with NKP Chat!